Delivery & Returns

We do not provide a refund if you have changed your mind about a particular purchase so we ask that you choose carefully.

If goods are proven faulty, we will provide a replacement free of charge under the Consumer Guarantees Act.

Freight will be charged on all orders. Extra freight will be charged for heavy or bulky products. Heavy or bulky products are usually indicated as such on our website. If you place an order for heavy or bulky products or if you order products with special delivery instructions, The Ball Store team will contact you to provide a freight quote prior to processing your order.

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