Frequently asked Questions

Q: Where are the balls made?
A: Refer to the ball matrix for details/recommendations
Q: Can I use a training ball for match play
A: Refer to the ball matrix for details/recommendations

Q: What are the freight costs?
A: Freight is dependent on location/quantity.

Q: How quickly can you deliver stock?
A: Fast delivery of your order is our top priority. We aim to dispatch your order within 3 working days..
Q: Can you reserve stock for our order until we receive funding?
A: Please discuss with your representative.

Q: Will I receive any rebates for this product?
A: We can not do at this time, as this is very as this is a very competitive offer we are unable to provide further rebates for your order
Q: Can you do me a better deal as we are ordering in bulk?
A: We can not honor, as this is a very competitive offer we are unable to provide further discounts for your order

Q: Are you able to source/supply second quotes for funding?
A: Please discuss with your representative.
Q: Are you able to provide me with a proforma invoice?
A: Yes, we can supply you with a manual invoice on request

Q: Can we return the balls and exchange them for other sizes?
A: We can provide exchanges for (like for like). Provided the balls are in original condition (haven’t been inflated). Product will need to be for the equivalent value. We can only exchange inside 14 days from the invoice date
Q: Can I get a refund?
A: Refunds are only applicable as per standard terms of trade

Q: Where are the balls made?
A: All quality of Lotto and SAS Balls are made in factories in various countries all with high quality production standards and internationally recognised standard certification
Q: How does the quality compare?
A: Great quality on par with any training/match balls on the market provided they carry the same specifications
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